Refund Policy

We strive to ensure your satisfaction with our products. If your item is defective, you are not responsible for returning it. Simply provide a photo of the defective item, and we will issue a 100% refund (excluding shipping costs).

Returns for Non-Defective Items

If you are unhappy with your purchase or change your mind, you may return the product within 30 days of receipt. The item must be in its original packaging and in new, unused condition. Buyers are responsible for return shipping costs.

Tracking Number for Returns

A valid tracking number for your return must be provided.

Exchanges

Exchanges are available. No restocking fees apply.

Return Address

1154 Warden Avenue, Suite 403
Scarborough, ON M1R0A1

Stolen Items

While we understand that package theft is frustrating, we cannot be held responsible for stolen items.

Shirt Color Disclaimer

Please note that variations in shirt color may occur due to differences in display screens and materials. Changes in shirt color from what is advertised will not be considered a final sale issue.

For customers matching shirts with specific items, such as shoes, we cannot guarantee a perfect color match as graphics may print differently depending on the shirt's color, style, or material. Please keep this in mind before finalizing your purchase.

Contact Information

For further assistance, please contact us at thebigguavatshirts@gmail.com. We are happy to discuss your options and provide additional support.

Refund Process

Upon receipt and inspection of your return, theBigGuavaTshirts will process your refund promptly.